Our new Cleaning & Care Program and Facility allows us to offer a 5-Year Wear Life Warranty on our Structural clothing and helmets.

Structural Clothing - Garments

This includes NO-CHARGE REPAIRS (or replacement of layers at our discretion) for the first 5 years of the garment life, to ensure 5 years of continued serviceability, and even NO-CHARGE LOANER GARMENTS during any required repairs.

Customers wishing to gain the 5-Year Wear Clothing Life Warranty and free loaner garments would be required to have the following Cleaning and Care Services performed each year:

1. NFPA 1851 required Advanced Cleaning and Advanced Inspection once a year at our Dayton facility or at the facility of an approved ISP 5-Year Wear Life Warranty Partner. Services provided will include NFPA 1851 tracking, spot treatment as necessary, pre-soaks as necessary, Advanced Inspection Puddle or Hydrostatic Water Pressure Test as required/ preferable, Advanced Inspection Light Test or complete Liner Inspection as required/ preferable
2. Additional Advanced Cleaning (machine wash and dry without pre-soaks, spot treatment or Advanced Inspections) once a year (6 months after Advanced Cleaning and Advanced Inspection above). A cursory inspection will also occur at this time to isolate developing problems. This will let us see the garment every 6 months, and correct developing problems before they became major, far more expensive problems. This is the only extra charge, above and beyond NFPA 1851 REQUIREMENTS in point 1 above, to get the 5-Year Wear Life Warranty and free repairs, free loaners, etc.

While it is true that the new 2008 edition document only requires once-annual cleaning, the 2001 edition document required semi-annual cleaning. There are compelling reasons for customers to consider the second annual clothing cleaning required in point 2 above:

• to gain the 5-Year Wear Life Clothing Warranty and NO-CHARGE REPAIRS for 5 years
• to get two cleanings and inspections a year, according to 2001 edition requirements. This will isolate and encourage fixes more frequently and will increase safety and comfort (a year is a long time to use a non-cleaned garment)
• to gain FREE LOANERS during required repairs

In spite of the increased inspection and other requirements in the new 2008 edition, our pricing is in line with most previous 2001 edition quotes from other vendors, even with 1 additional cleaning. In fact, your dealer can provide an Excel spreadsheet on our 2008 edition PPE program which shows that some of our best clothing will run you roughly $5 per week per set and with this Care Program roughly $8.50 per week in total (for the gear itself, repairs, loaners, NFPA 1851 compliance, etc.).

Structural Helmets – With the Exception of Eye Protection Products

This includes NO-CHARGE REPAIRS (or replacement of non-eye protection products at our discretion) for the first 5 years of the helmet life, to ensure 5 years of continued serviceability. Helmet repairs usually are made in 1 day of receipt, but loaners can be arranged if required.

To gain the 5-Year Wear Life Helmet Warranty, it is only necessary to have the NFPA 1851 required annual Advanced Cleaning and Advanced Inspection done at Total Fire Group (or at an approved ISP 5-Year Wear Life Warranty Partner). There are NO additional cleaning requirements for warranty coverage of helmets, since helmet damage does not tend to propagate as clothing damage can (we still do recommended semi-annual advanced cleaning and care, but it is not a warranty condition).

For further details and clarifications about wear life warranties, please see our Catalogs page for our current Cleaning and Repair catalog and price list.